Usage and support
See what each model, image and voice reply costs with Usage Stats, open a priority support ticket, and read what changed in each release.
Usage Stats
Usage Stats shows where your tokens and credits go, so you can pick the right model for each job. Open it from the chart icon at the bottom of the sidebar on desktop, or Usage Stats in the drawer on mobile. It is free on every plan.
- Today, Weekly, Monthly or All Time.
- Totals for tokens, Requests and Total Cost.
- A breakdown by model for Text, plus Image, Audio / TTS and Knowledge Embeddings.
Usage on 9xChat credits matches what 123sudo billed. Costs on your own API keys are estimated on your device.
One chat at a time
View Tab Usage in a chat's header shows the same breakdown for that tab. Every reply also has Usage Details in its menu, with the tokens, cost and time for that one answer.
Spending less
- Pick an Eco model for quick questions and save Premium models for the hard ones.
- Use Apply Context Shield Pro or Compact now on a long chat, so less history is sent with each message.
- Lower Max Completion Tokens in Model settings for short answers.
- Use your own API key, or a local model, to stop spending credits altogether.
支持
Pro includes priority support inside the app. Choose the Support icon at the bottom of the sidebar (or Support in the drawer on mobile). A badge shows how many of your tickets are open.
- Choose New Ticket.
- Add an optional Subject, a Priority (Low, Normal or High) and your Message.
- Leave Include diagnostics on so support can help faster.
- Choose Create Ticket.
Replies arrive in the same window. Filter your tickets by Open, Awaiting Your Reply, Awaiting Support, Resolved or Closed, answer with Send Reply (Ctrl+Enter, or ⌘Enter), and close a ticket when you are done.
What diagnostics include
Include diagnostics adds the app and device, storage figures, usage counts and the categories of recent errors. It never includes prompts, responses, conversation titles, API keys, model endpoints, attachments or raw errors. See Privacy and data flow.
On a free account, contact support from 123sudo.com/support.
What's new
Choose the version number at the bottom of the sidebar (Version in the drawer on mobile) to open What's New, the release notes for your version and the latest one. When an update is ready, that spot says so instead. See Updates and versions.