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Guides

UID and devices

One account number for Pro on your computer and your phone.

Your UID is the number that carries your plan. Use the same UID on every device. Manage it at 123sudo.com/license.

Create or enter a UID

If you already have a UID, enter it instead of creating a separate account. If you are new, create a UID in the app. Save the number somewhere you can reach if this device fails. Do not put it in screenshots, messages or shared clips.

Keep your UID safe

Your UID carries your license, not a backup of your captures. Keep a secure copy outside this device. The UID account model has no email/password reset; a lost number is not recoverable under the terms.

Devices and switching

Use the same UID on phone and computer. Check the device allowance in your account. If a device-limit message appears, remove an unused device there before retrying. Before switching UID, save the current number so you can return to that account.

If access does not appear

Check that you entered the correct UID and that its plan is active. License checks need a network connection. Do not purchase again just to clear an error; check the account and contact support if access remains unavailable.

Terms

If access does not appear

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